Contact Us

The Texas Education Agency is committed to assisting the general public with questions and concerns. This page contains general contact information for the agency, as well as contact information for site visitors looking for a specific agency employee or division, educators looking for assistance with certification questions, reporters who would like to talk to a media contact, and visitor who would like to make a public information request.

Main Contacts

Main Switchboard:
(512) 463-9734

Main Fax Number:
(512) 463-9838

Physical Location

William B. Travis Building
1701 N. Congress Avenue
Austin, Texas, 78701

View Larger Map

Call us for directions and parking options.

Staff and Division Contacts

Staff Directory
The staff directory is a comprehensive database of TEA employees and their contact information.

Division Email Directory
This directory includes phone numbers and email information for agency divisions and areas, listed alphabetically. If you can't find the division you need or would like further assistance, contact generalinquiry@tea.texas.gov.

Educator Certification

To email Educator Certification, visit the email Educator Certification web page, find the area you'd like to contact, and fill out the contact form.

General Certification Calls
( 512) 936-8400, menu options:

Option 2: Educator Certification/Testing/Account Access
Option 3: Fingerprinting
Option 5: Educator Preparation Programs
Option 6: Investigations
Option 8: General Office Information
 
For assistance with TEA Login (TEAL) and Educator Certification Online System (ECOS) access, visit the Education Service Center (ESC) contacts for TEAL assistance page. Contact numbers on this page are listed by ESC region.

Media Contacts

Reporters and education writers may contact the TEA Media Relations Division.

Media Relations Main Line:
(512) 463-9000

Fax:
(512) 463-9838

Media Contact E-mail:
MediaRelations@tea.texas.gov 

Public Information Requests

For information on making a public information request, visit the TEA Open Records Request page. If you have additional questions about making a request, contact the Open Records Office:

Open Record Main Line:
(512) 463-3464

Fax:
(512) 463-1022

Open Records E-mail:
pir@tea.texas.gov

Important Note: This is not a secured site. Do not include confidential or sensitive information in your message. Please do not include the names of students or other individuals, Social Security numbers, dates of birth, or any other identifying information. All information sent to TEA is subject to public disclosure under the Texas Public Information Act.